Background
The client had been experiencing significant water loss in their pool, leading to high water usage and frequent refills. Before contacting us, the homeowner had already engaged two different plumbers to resolve the issue. Both attempts to locate and repair the leak were unsuccessful. Frustrated and unable to identify the cause, the owner reached out to us for a more thorough inspection.
Initial Assessment
Upon arrival, the team conducted extensive testing to identify the source of the leak. Multiple systems, including the skimmer box, filter flow lines, heating return lines, and hydrostatic valve, were all tested. Despite the previous plumbers’ attempts, no clear leak location had been found. The water loss was suspected to be connected to an issue at the skimmer box.
Leak Detection Process
After thorough investigations, the team discovered that the main leak was located in the skimmer box, where a significant crack was allowing water to escape. The leak had caused the water to travel a long distance, pooling around the back of the pool due to the surrounding blue metal, crusher dust, and clay. The team also identified issues in the plumbing, such as a faulty spider gasket, which contributed to the appearance of a larger water loss.
Repair Solution
Our technician used epoxy to temporarily seal the crack in the skimmer box. This would prevent water loss while a more permanent solution was planned. Although the repair could last for years, we clarified to the client that the epoxy solution was not permanent, and they do not offer a warranty on epoxy repairs.
Our team was transparent with the client about the repair’s temporary nature and discussed the pricing for the service before starting the work.
Challenges
One of the significant challenges faced during this job was locating the leak, as it was hidden beneath layers of material, making the source difficult to pinpoint. The water’s path was also misleading, with excess water traveling through the ground and pooling in areas far from the actual leak.
Conclusion
Despite the previous attempts by two plumbers, we successfully located the leak and applied a temporary epoxy repair. While this repair is not permanent, the team ensured the client understood its limitations and lifespan. The repair was performed with full transparency, and the client was informed about pricing upfront.
The client was pleased with the results and appreciated the thoroughness of the inspection and the clear communication. The team’s ability to locate the elusive leak, which had stumped other professionals, was especially valued.
In conclusion, we demonstrated the importance of specialised leak detection expertise in resolving complex issues that general plumbers could not fix. The job highlighted both the challenges and the need for professional intervention when dealing with hidden or hard-to-spot leaks.
Project Videos
Contact The Leak Specialist Today!
Don’t let a leaking pool turn into a bigger problem. Trust the experts at The Leak Specialist for reliable pool repairs in Agnes Waters. Contact us today at 07 4335 2304 or fill out our online form to book a service. We’re here to restore your pool and protect your property from water damage.
Local Leak Specialist Plumbers
Why Choose THE Leak Specialist?
Welcome to Leak Specialist, your trusted local plumbing experts servicing Agnes Waters. We are dedicated to providing top-quality plumbing solutions with a focus on customer satisfaction and exceptional workmanship.
Experienced and Licensed Plumbers
Our team of skilled plumbers is fully licensed and insured, with years of experience in handling all types of plumbing issues.
Advanced Equipment
Our expert team is highly trained in using advanced leak detection equipment, allowing us to quickly and efficiently locate leaks, minimising downtime and saving you time.
Non-Invasive Leak Detection
Our non-invasive leak detection strategy helps you save time, unnecessary damage and inconvenience, and reduce costs.
Customer Satisfaction Guaranteed
Our commitment to excellent service means we won't consider the job done until you are completely satisfied with the results.
A Company You Can Trust
We take pride in our honesty, never upselling unnecessary services and always putting our customers' best interests first.
Discounts & Loyalty Benefits
Enjoy exclusive discounts and loyalty benefits at The Leak Specialist. Save more with our offers and rewards program for returning customers.
Request A Free Quote!
Call us now to find out why we are Wide Bay’s No.1 choice in Pool Repairs and General Leak Maintenance solutions. We provide free quotes, within 24 hours.
